01Rebookings & cancellations
Changed, cancelled and rebooked directly in your reservation system, with confirmation over WhatsApp or SMS.
AI agents for travel that answer when plans change.
Bookings changed, cancellations handled, baggage questions answered and guests routed to the right desk, over voice and messaging. Every call answered, including the midnight a flight is cancelled. All inside the limits you set, hosted in the EU.
Objective
Disruption does not arrive during office hours.
When a departure is cancelled, everyone calls in the same ten minutes. Your team is sized for an average day, not for the evening a storm closes an airport. A traveller who cannot reach anyone books elsewhere, and posts about it before they do. The fix is not more people on the phone. It is a line that has no busy hour.
Use cases01 
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0102Disruption handling
When a departure changes, the agent calls out, explains the options and rebooks, before the traveller has to call in.
03Booking questions
Availability, price, baggage rules, cancellation terms and opening hours answered on the spot.
04Guest & stay requests
Check-in details, late arrival, room and table requests and on-site questions handled without the front desk picking up.
05Handover with context
Compensation, complaints and anything that calls for judgement goes to a colleague with the full conversation attached. No silent guesses.
Demo
Hear Versaia's Voice Agent in action
Demo.
Listen in on a cancelled evening flight.
Trust and security
Your Trusted Travel Partner
Sovereignty
Your data never leaves Europe. EU-native infrastructure end to end, no US cloud and no Cloud Act exposure. ISO 27001, with an immutable audit trail for every action.
Integrations
No need to rebuild your stack. The agent reads and writes in your reservation system, PMS, GDS, calendar and payment platform, in the source instead of a copy.
Oversight
See by the hour what is coming in, what got resolved and where it breaks. Every action traces back to the source that informed it.
EU data residency
ISO 27001
AVG/GDPR
Enterprise-grade continuity
