About Versaia

Better conversations, better outcomes

Customers expect human service, but scaling comes at the cost of quality. Versaia solves that with AI agents that truly understand, respond and resolve.

The Challenge

Enterprise organizations face a paradox: customers expect personal, human service at every moment. But as you grow, it becomes increasingly difficult to maintain that quality. More conversations means more people, more training, more costs — and yet customer satisfaction drops.

Traditional chatbots don't solve this. They follow scripts, miss context and frustrate customers. A better way was needed. That's why we built Versaia.

Our Purpose

We believe AI will fundamentally change how organizations communicate. Versaia is dedicated to building conversational AI platforms that help organizations create better, more human connections with their customers and teams.

Human Conversations

We build AI agents that are not just intelligent, but also empathetic and context-aware. Our systems understand nuance, intent, and emotion to enable truly human conversations.

Enterprise-Ready Solutions

From day one, we build for enterprise scale, security, and reliability. Our platforms integrate seamlessly with existing systems and meet the highest security standards.

Customer-Centric Development

We listen to our customers and build solutions that solve real business problems. Every feature is tested and refined based on real-world feedback and results.

Continuous Innovation

The world of conversational AI evolves rapidly. We stay ahead by exploring new technologies and continuously improving our platforms with the latest AI developments.

Versaia Control

Versaia Control is our platform for building AI voice & messaging agents that truly understand what customers mean. Agents that remember context, respond naturally and resolve issues — via phone, WhatsApp, chat and SMS.

Control

Full control over how your agents work, what they say and which data they use. You set the rules.

Compliance

GDPR-compliant from day one. EU-hosted infrastructure, transparent data processing and audit-ready logs.

Continuity

99.9% uptime target. Redundant systems and 24/7 monitoring ensure your agents are always available.

Founders

Ronald van der Looy

Founder & CEO

Ronald leads Versaia's vision, strategy and growth. Under his leadership, Versaia helps organizations deploy intelligent agents across voice and text channels that understand context, learn from interactions and transform how businesses engage with customers.

Vahid Vafaei

Founder & CTO

Vahid leads Versaia's technical vision and is responsible for the platform architecture. With his expertise in machine learning and natural language processing, he ensures the AI is not only intelligent, but also reliable and scalable.

Our Team

We're a team of researchers, engineers, policy experts and operational leaders, with experience spanning a variety of disciplines, all working together to build reliable and understandable AI systems.

Pascal van Meijel

Chief Sales Officer

With extensive experience at leading agencies including TBWA/Hakuhodo, OMD, DDB Amsterdam, and Canon Europe, Pascal brings his expertise in media strategy and international marketing to accelerate Versaia's growth.

Robert Thijssen

Chief Innovation Officer & CAICO®

Robert drives innovation at Versaia by exploring emerging technologies and identifying new opportunities for our AI platforms. As CAICO®, he guides organizations in the strategic integration of AI.

Stan Basten

External Advisor - Strategic Partnerships

Stan leverages his extensive experience in government administration and policy analysis to guide organizations in adopting Versaia's AI-agent platform.

Marianna Shinwari

Value Representative

Marianna helps businesses capture more bookings with Versaia Control. She shows organizations how to maximize the value of AI-driven communication for better customer outcomes.

Elena Arakawa

Marketing and Business Development Intern

Elena supports our marketing and business development activities, bringing fresh perspectives to Versaia. She helps develop strategies to introduce our AI solutions to a broader audience.

What We Value

Every day, we make critical decisions that inform our ability to achieve our mission. Shaping the future of AI and, in turn, the future of our world is a responsibility and a privilege. Our values guide how we work together, the decisions we make, and ultimately how we show up for each other and work toward our mission.

Trust

We earn trust through consistent delivery, transparent communication, and reliable AI that works as promised. We make AI trustworthy by building systems that are safe, explainable, and genuinely useful.

Customer First

We're obsessive about customer success. Every product decision starts with the question: "Does this truly help our customers?" We're only satisfied when they are. Their growth is our goal, their challenges are our priority.

Momentum

Speed without direction is chaos. We move fast but thoughtfully - with sharp priorities, clear decisions, and the courage to change course when data demands it. We never sacrifice momentum for perfection, nor quality for speed.

Relentless Quality

From architecture choices to conversation flows, every detail impacts the experience. We have an eye for what works and the discipline to finish it. Great solutions aren't accidents - they're the result of care and taste.

Human-Centric AI

We build conversations, not chatbots. Our AI must understand what people truly mean - with all the nuance, context, and humanity that entails. Technology that feels like magic because it simply works.

Win Together

The best ideas emerge in diverse teams where people can be themselves. We invest in each other, celebrate each other's wins, and lift each other up in setbacks. Individual talents, collective results.

EU-Native

GDPR

Fully compliant

EU-Hosted

Data stays in Europe

Sovereign

Your data, your control

ISO 27001 & NEN 7510

In preparation

Curious about the people behind Versaia?

Let's get to know each other

Discover how Versaia can help your organization have better customer conversations.

Versaia AI Agents Demo