01Incident reports
Taken, qualified with location, asset and severity, and logged in your FMIS without anyone retyping it.
AI agents for facility teams that never miss a report.
Incident reports taken, work orders logged, status questions answered and reservations handled, over voice and messaging. Every call answered, including at six in the morning and during the night shift. All inside the limits you set, hosted in the EU.
Objective
The fault is found long before anyone is at the service desk.
The first person to find a broken lift is rarely the person who can fix it. They call, they wait, they leave a voicemail nobody hears until nine. By then the building has been without heating for two hours and forty people have reported the same fault. The fix is not a bigger service desk. It is a line that takes the report at the moment it happens.
Use cases01 
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0102Routing & dispatch
No phone tree. The caller describes the fault and reaches the right team or contractor on the first try. Urgency is recognised and escalated on the call.
03Status questions
Whether a ticket has been picked up, who is coming and when, answered from the source. Callers who only want an update never reach a person.
04Reservations & requests
Meeting rooms, parking, access passes, catering and workplace requests handled end to end.
05Handover with context
Safety, escalation and anything that calls for judgement goes to a colleague with the full conversation attached. No silent guesses.
Demo
Hear Versaia's Voice Agent in action
Demo.
Listen in on a Monday at seven in the morning.
Trust and security
Your Trusted Facility Partner
Sovereignty
Your data never leaves Europe. EU-native infrastructure end to end, no US cloud and no Cloud Act exposure. ISO 27001, with an immutable audit trail for every action.
Integrations
No need to rebuild your stack. The agent reads and writes in your FMIS, ticketing system, asset register, contractor portal and calendar, in the source instead of a copy.
Oversight
See by the hour what is coming in, what got resolved and where it breaks. Every action traces back to the source that informed it.
EU data residency
ISO 27001
AVG/GDPR
Enterprise-grade continuity
