01Meter readings
Taken by phone or WhatsApp, validated on the spot and written to your billing system.
AI agents for utilities that clear the queue.
Meter readings taken, invoices explained, payment plans arranged, moves processed and outages reported, over voice and messaging. Every call answered, including on the day the annual statements land. All inside the limits you set, hosted in the EU.
Objective
The queue is predictable, and it still catches you every year.
The statements go out and the phones do not stop for three weeks. The questions are almost all the same: what is this figure, why did it change, can I pay in instalments. Behind those calls are people worried about money who are now also on hold. The fix is not a longer waiting message. It is answering the same question thirty thousand times without a queue.
Use cases01 
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0102Invoices & tariffs
What the figure is, why it changed and what the advance payment covers, explained from the customer's own account.
03Payment plans
Arrangements proposed and set up inside the rules you define, with every step logged.
04Moves & contracts
Address changes, contract start and end and final statements processed end to end.
05Handover with context
Hardship, debt and anything that calls for judgement goes to a person quickly, with the full conversation attached. No silent guesses.
Demo
Hear Versaia's Voice Agent in action
Demo.
Listen in on the day the annual statements land.
Trust and security
Your Trusted Utilities Partner
Sovereignty
Your data never leaves Europe. EU-native infrastructure end to end, no US cloud and no Cloud Act exposure. ISO 27001, with an immutable audit trail for every action.
Integrations
No need to rebuild your stack. The agent reads and writes in your billing system, CRM, meter data platform and payment provider, in the source instead of a copy.
Oversight
See by the hour what is coming in, what got resolved and where it breaks. Every action traces back to the source that informed it.
EU data residency
ISO 27001
AVG/GDPR
Enterprise-grade continuity
